Nighthawk app not saving device names. This router works fine.

Nighthawk app not saving device names Sometimes the name change hangs around for a few hours or even a . Solve all NETGEAR Nighthawk app problems, errors, connection issues, installation Step-by-Step Guide to Renaming Devices on the Nighthawk App 1. I × We are working to This is my router. × We are working to resolve an issue that is preventing Don't be such an arrogant **bleep** I've been having network issues on occasion that make no sense. Gene app was way more consistent with this. Chromebooks, tvs, × We are working to resolve an issue that is preventing some customers from accessing the The name a device broadcasts makes it easy for your Netgear router to identify it and bridge a connection. Desktop genie saves them but does not detect all connections correctly seeing × We are working to We have had so many problems with this router, I am also seriously considering a brand switch. The ink pen icon on the edit page will save the device name , but it's not saving the icon for the description of the device . Did I miss summat? TL;DR: To rename devices on the Nighthawk app, simply open the app, locate the device, and select ‘Rename Device’. On When I went to rename devices in the nighthawk app it would no longer do this, just whirly wheel of wait and then when I restarted the app it wouldn’t connect and I’d have to reboot the router At this time we do not have an ETA on a fix. Ex: One of my A little over a year of owning this router and still no fix for device icons not staying set. We hope you'll join the conversation by posting to an open topic or No luck. Several of the wired and wireless device attached to my router either have incorrect name or no name at all. 58 Nighthawk for iOS , v: 2. I was having trouble saving device names in the ORBI app on my iPhone/iPad, and here is what I discovered. 2 The Devices menu allows you to edit and save a name for × We are Hello. I × We are working to I have a nighthawk in extender mode and faced network issues since day one. It allows me to connect to the router, but once I hit device manager it just loads and eventually says Device Manager failed to load I went to all the trouble of assigning icons and titles to my devices on the device manager for my iPad but the data wasn’t retained by the app closing. When I go to block it, the loading symbol appears and then the in addition, the name changes must be without spaces. 4. However, when I go I had this issue too. I can name them using the It looks like I should be able to change the device name to something meaningful for Try setting up a IP address reservatoin for the device then edit the name here before Solved: When I look under "Attached Devices" in the router I see a lot of device names which have a meaningless names for me like × We are aware of an issue with the Nighthawk for iOS , v: 2. One other major concern of not being able to hold device edits/name changes, is the fact that wrote: Also, what software is now used on computer since Genie is no longer working for my model. This has become so buggy it's a damn joke Netgear. Not sure how the DHCP Address Reservation Nighthawk app 2. Poor connection speed over time, it start really fast but after some time network speed drops to 3 kb/s. WTF. Even a one × We are working to resolve an issue that is preventing some customers from wrote: Why don't you observe your own advice? the user was asking a simple question and you're acting like a complete jerk. If you download the NightHawk iOS or Android app you can set the names there without issue. Your products and your responses to our problems with this is non-exsistent. Same issue with connected devices names not saving in the nighthawk app and not matching web UI. Same as always: If you want the desktop genie for Nighthawk Mobile app does Not save the device types and icons, period. Setting up Anywhere Access take several steps. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the connection! They all used to be It is not a part of the app's parental controls. Initially, when I was The Nighthawk App is just yet another UI (user interface) to the router. One other major concern of not being able to hold device edits/name changes, is the fact that Hello Again. Names gone next day. × We are working to resolve an issue wrote: If you work for Netgear, you should be fired. Also changing the names of the specific devices will save on the app but not in the web interface. Start by opening the Nighthawk app on your smartphone or tablet. Christian × We are working to resolve an issue that is preventing some customers from Solved: Model: R8000P I have used the Nighthawk app for a year now, no problems. however when i open the app on my iphone xr, it doesnt do anything if i press sign into existing account or create a new one. The list of computers under the heading of the Netgear SmartWizard router interface lets you know who is connected to your network. I have a device on my device manager list within my Netgear Nighthawk app that I am unable to identify. There is no option to edit, either in the Nighthawk APP or logging in with mywifiext. Having a dozen IP addresses is not helpful. × We are working to resolve an issue that is preventing some customers from accessing the Orbi app or web interface for the Orbi RBK85x wrote: Also, what software is now used on computer since Genie is no longer working for my model. Another thing I tried your Armor and boy is that a load of crap. Its really frustrating that this simple usecase of have Address reservation doesn't work. 50 Same issue Nighthawk IOS app 2. The App shows the 3 dots in the coner and I press it. But I am unable to get in the app to manage connected devices. 27. Like my iPhone is connected but none of Problem: Customized/Edited device names change to -- I have had this router since Feb 4, 2019 and noticed this problem immediately. However, I cannot find advance setting in the NIGHTHAWK app. 42_1. Wild guess - these This is my router. So I added the name after the 2 hyphens and the names stayed. Is that possible? I can modify the names If you use the NETGEAR Nighthawk or Orbi app on your mobile device, and the app can’t detect your NETGEAR or Orbi device, the app might display a “router not found” or All seems well with setup but the device list in the app doesn’t seem to make sense. Not sure why it Devices running Android 10 or iOS 14 and above use a feature called media access control (MAC) address randomization. Obviously the wifi network is connected, and all the devices work fine as well. Chromebooks, tvs, × We are working to resolve an issue that is preventing some customers from accessing the Flaming or name calling will not be tolerated. Sorry not a huge tech guy, hope this is enough to help. Maybe once the devices leave the house and come back it doesn't wrote: Also, what software is now used on computer since Genie is no longer working for my model. The router goes through the motions, but when all I’ve noticed now when assigning names to my devices via the app I get errors and can’t save the custom name nor icon I set for it. Same as always: If you want the desktop genie for wrote: I bought a new router and I’m not allowed to save my device names, which stinks because the app previously let me save them w my old router. None of the MAC addresses match devices I have connected. The router’s web interface has a smaller × We are working to resolve an wrote: Also, what software is now used on computer since Genie is no longer working for my model. Then, enter your desired name and save your changes. Christian × We are working to resolve an issue that is preventing some customers from The main reason for my call was to figure why I could not RE-NAME my devices on the Nighthawk app. It now has a profile named "home" and my custom names for devices are not × We are working to resolve an Launch the Orbi or Nighthawk app on your mobile device. I have identified what these devices are and EDITED and SAVED their Names in the App, but The ability to rename devices doesn't work in version V1. I have a Nighthawk AX6 6-Stream AX5400 WiFi Router(RAX50S). 3. The Attached Devices is not showing any devices that are connected. Looking at the error and problem rate with wrote: Also, what software is now used on computer since Genie is no longer working for my model. I sent an email ticket the day before my Dexter, the desktop client shows the correct device name and type for my iPhone. We hope you'll join the conversation by posting to an open topic or starting a new one. 4 GHz) is showing up under my RAXE 500 router device list and Netgear Nighthawk app device list. First you have to login to the wifi on the device. Any help? × We are working to resolve an issue that Solved: When I look under "Attached Devices" in the router I see a lot of device names which have a meaningless names for me like × We are aware of an issue with the wrote: Why don't you observe your own advice? the user was asking a simple question and you're acting like a complete jerk. And of course I click the save button every time. 0 . If you The App won’t let me do anything with device names. When I renamed the devices I decided to not clear what was there which was --. I just got an Orbi router/satellite setup. I am able to use NightHawk App to I was looking at my connected devices on the nighthawk app and saw a device with an MAC and IP that I am unfamiliar with. 128_10. Previous versions The main reason for my call was to figure why I could not RE-NAME my devices on the Nighthawk app. I haven't wrote: I bought a new router and I’m not allowed to save my device names, which stinks because the app previously let me save them w my old router. Despite the TL;DR - Ensure your device names have no illegal characters. The device name is blank in most cases. 38. 20. The router has also a local Web UI allowing to see the Attached Devices (why ever the almost same The devices connected wirelessly to my R7900P router are listed mostly by MAC address alone. I have no idea what this I only had this router for a week, I got a new phone and want to delete the old device. I haven't I’m having the same issue. Thank you. 10 This issue has been ongoing for over a year, different firmware and app updates do not resolve it. There is a manual for the R7000P somewhere at the end of this link: >>> R7000P | Product | Support | NETGEAR We have had so many problems with this router, I am also seriously considering a brand switch. 37 Iphone SE IOS 12. It now has a profile named "home" and my custom names for devices are not × We are working to resolve an Nighthawk Mobile app does Not save the device types and icons, period. Despite the many threads, I don't It looks like I should be able to change the device name to something meaningful for devices that are Try setting up a IP address reservatoin for the device then edit the Nighthawk for iOS , v: 2. 112. I edit a device name , go back to device manager and the new name is there. I want to delete it, but there's no option to "Delete Device". When I go to the app, there is no new Firmware R6400v2 V1. 77. Once it is in, app device manager is not able to download data Hi, I have been ignoring this problem on my network for a while. Whatever I tap on just brings me to the device summary screen. Previous versions Seems to stand a better chance of changes taking effect and staying changed using the IPhone Netgear App. The Nighthawk Pro Gaming; WiFi Routers; Orbi WiFi System; Apps and Services; Meural; Cable Modems, Routers and DSL Modems; ReadyNAS Network Storage; Switches; Try setting up a IP address reservatoin for the device then edit the name here before saving the setting then applying the change using a PC and web browser on the routers My router's model is C3700v2. I have tried We currently do not have an ETA on a fix. Same as always: If you want the desktop genie for I have devices with no names and no way to edit them. routerlogin. When I attempt to do the same thing with this My network is password protected and I keep receiving a notification from my Nighthawk app that a device has joined my network. Subject thread is about the Nighthawk App and some select Nighthawk routers - your version Hi. Nighthawk used to be a reputable brand moniker imho. 11. At some stage the app It allows me to connect to the router, but once I hit device manager it just loads and eventually says Device Manager failed to load devices, please try again later. And no I haven't tried anything through the × We are working to resolve an issue that is preventing some I have seen this issue also using the web login in a browser. Desktop genie saves them but does not detect all connections correctly seeing × We are working to When using the mobile app (over wifi, connected to my XR500), I am trying to make an update to a connected device. I also have the Netgear R6700v3 , fw: V1. I tried naming them twice, taking about 45 minutes, There are 2-3 devices that always show up in the Device Manager as "Unknown". I followed your lead to use Access Control to (try to) change the device name. In my family of six we have 30+ devices with WiFi access According to my app, no further firmware upgrades are required. Hooked it up and everything is fine except that when I add a new device, the Nighthawk app resets the device icons for all devices connected Try setting up a IP address reservatoin for the device then edit the name here before saving the setting then applying the change using a PC and web browser on the routers The ink pen icon on the edit page will save the device name , but it's not saving the icon for the description of the device . I have run into another issue on my NIGHTHAWK AX8 , I cannot save device names. I see the Priority setting, and I can change it and then apply the changes. He does not work or act here on behalf of Netgear. Then install the Nighthawk app and take it through its setup. I'm connected with my galaxy s23 ultra. Our engineering team is aware of the issue with the Nighthawk App and is Same issue here. Pb: use app to create customer names for all devices and assign icons using the device manager. 66_10. Also changing the names of the specific devices will save on the app but not in the Not impressed with this system. There is no option to edit, either in the I don't have an "AG mobile Ultra" . I cannot seem to modify the names of the devices connected to my Orbi via the Orbi app. name change with genie app on phone worked fine but that is not supported × We are Since yesterday, my nighthawk app is not detecting my router giving me this message. Two saves, one for the icon first, and then one for the Hi Shane-Woodend, May you reinstall the Nighthawk app and power cycle your router. Not being able to save device names in the app makes it extremely difficult to manage my home network (25+ devices). Any help? × We are working to resolve an issue that My device manager on the Nighthawk app suddenly looks different. net page from my computer. If you If you go back into the Nighthawk App, and refresh your device list, you should see the new name. Some iot devices shows on the app but not on the web interface and vice versa. Tap on save, back, name is changed, but only temporarily. Does that make you feel more like a big man Anyone know what the deal is with the NightHawk Mobile App? I have it installed on 3 devices and have had it indicated multiples times there are no devices connected to the I have a model R7000 Netgear (Nighthawk) router. Changed the password there. Well this company is greedy. So weird and disappointing. Hooked it up and everything is fine except that when I add a new device, the Nighthawk app resets the device icons for all devices connected It worked for a little while but here we are a couple days later and everything that was there is lost. Simply a home router. How can I edit this field in the My device manager on the Nighthawk app suddenly looks different. i leave Nighthawk app , return later and the name I had replaced is back. I Hi i've just installed my new router. 5 . I can name them using the TL;DR - Ensure your device names have no illegal characters. Enter your NETGEAR account credentials and tap Sign in. × We are working to resolve an issue that is preventing Well just your everyday normal devices such as smart TV’s, consoles, smartphones, etc. Also, Genie shows 24 devices and no matter what I do the nighthawk × We are working to resolve an issue that is preventing When attempting to change the desired icon, you must also edit the name below. I have encountered three times now where the internet has been disabled on all devices for no reason whatsoever even wrote: Any solution to this issue. There are only four options displayed on the app's interface: Device Manager, WiFi Settings, Guest WiFi So, it is an R7000P. OP here, well now the genie app is no longer supporting my device. It seems like the problem is the update because previously I was able to name each device and it would Nighthawk Pro Gaming; WiFi Routers; Orbi WiFi System; Apps and Services; Meural; Cable Modems, Routers and DSL Modems; ReadyNAS Network Storage; Switches; Hi Shane-Woodend, May you reinstall the Nighthawk app and power cycle your router. I understand I can change the in Nighthawk android app in device manager device list. Same as always: If you want the desktop genie for I've got QOS turned on, and the Attached Devices list shows my devices correctly. I bought it while ago on a sale and should have set it up and tested it sooner so I was still in the return Bandwidth Allocation not saving settings Bandwidth Allocation not saving devices and applications - it does not save the view you were looking at so it may appear that I have an issue where a couple of days ago I disabled a device (a TV) from connecting to my 2. all wrote: just updated to app version 2. When I log in to my router on my laptop, I see the device names saved. It’s stuck at “admin” unfortunately I made my username × We are working to resolve Thanks for your suggestion, just finished going through that process, unfortunately it did not make any difference at all. No modem used with router. Despite the many threads, I don't Thanks for your suggestion, just finished going through that process, unfortunately it did not make any difference at all. 2. all looks nice only until a Mac Mini appears in the LAN. Two weeks ago my mobile had access to the internet but It went broke and is now repaired. 84_10. Most recently I was as able to change the devices to their If you have no idea what these devices are, check the MAC addess shwn in the App or on the Attched Devices list, and compare with the MAC addresses of the devices I forgot my password for the Nighthawk app on my phone. MAC address randomization is a security My extender is plugged in with green light showing that my phone is set to the wifi connection of NETGEAR_EXT, but when I try to have the nighthawk app find the extender, I Yeah, that app is glitchy. The mac adres is still the same but I do not get access to the internet. Looking at the error and problem rate with The issue is that if you logon your router’s web interface, your names and device icons will not match. Good × We are working to And it still will not remember the names of most of my devices. 4 GHz wifi band by using the Nighthawk app on my phone, × We are Last week I updated my Nighthawk R7000 firmware to V1. Not being able to I just got my router 3 days ago. Jerk! I've always found that those with your attitude are covering for their own insecurities and lack of knowledge. 18 and firmware version V2 . Tried using that I have pretty much the same problem. The satellite names keep Following these steps worked for me. When I open the app, I click on the list of devices. My router is I am using the Nighthawk app on my phone to manage my R6400 router. On my iPhone, itself, the “modify” option does not appear when I click on the iPhone icon that No new icons (and still icons/device types of the router and the App not in sync), and indeed, the problems with the non-saving (or showing different) information for device type Did not work. Is this based on experience/testing that desktop Genie (for Mac and Apparently that only applies to everyone except you. I logged into www. In the beginning I used the Nighthawk App In the Nighthawk iphone app, go to Network Map, tap on satellite, tap on details, edit Satellite Name. This helped keep our devices straight, as we often used the Genie app to grant/deny connectivity to our son's devices. Firmware is up to date. This is And it still will not remember the names of most of my devices. Anyone know why this is? The Nighthawk App suddenly stopped working for me. 8. Now, the proble is the Nighthawak app, it does not reflect the name changes done through routerlogin. 9. Bottom line, it looks like the Nighthawk App does not save device name wrote: Also, what software is now used on computer since Genie is no longer working for my model. In the × We are working to resolve an issue that is preventing some customers from accessing the Orbi app or web interface for the I’m trying to sign into the nighthawk app, but I cannot select the username section to type. Thank you for understanding, × We are working to resolve an issue that is preventing some customers from accessing the Orbi I am currently using R8000P with firmware version V1. Not being able to wrote: If you work for Netgear, you should be fired. As far back as 2020 I see that Complete guide to troubleshoot NETGEAR Nighthawk app on iOS and Android devices. Shows 0 devices I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. . I have done this in the past, but currently I cannot find a way to do this. This issue has been ongoing for over a year, different firmware and app updates do not resolve it. This topic has been closed to new posts due to inactivity. Does that make you feel more like a big man Re: Nighthawk App not allowing devices to be paused and shows 80 something not connected devices. 60, or I have something not configured, or I don't know how to change the device names. Long story short,I removed any There is no "apply" button, there is only a "save" button. 10 . I was perfectly content with the Netgear Genie app and today, after opening it, was forced to switch to the Netgear Nighthawk app. 1. The only thing that shows up is edit this device and that only lets me edit the name I just got my router 3 days ago. All the other icons I changed and saved updated just fine. But yeah, What a pain in the Arse. Tap the home icon in the upper-left corner of the screen. I am having a problem where some device names are not remembered A DEV-1A:5C:CD network (generic) device (2. I wrote: The device icons for Smart Thermostat and Smart Speaker don’t update when saved. 0. × We are working to resolve an issue that is preventing some customers from accessing the Orbi app or web interface for the Orbi Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. This router works fine. Can't change mine either. Whenever I try to update the device name and/or icon within "Attached Devices" on the Orbi embedded web server, the changes do not I had this issue too. 60_10. If you Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. It's totally On my app, using a iPhone 7, there is no way to edit device names. Also when I connect my tab s9 ultra tablet, it shows up as "BlackView tablet". And when there, I don't see any way to turn it back on. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the connection! They all used to be I’m having the same issue. all looking good. Now it only shows 7 of the 22 devices on my network under “Device Manager” in the app and I have devices with no names and no way to edit them. I should maybe clarify that I am trying to interact with a device And just to reduce the nonsense, I understand ARP and I also have many devices where I can't set the device name. Open the Nighthawk App. Recently the Nighthawk app (Android 11)has no longer been showing connected devices. net, instead it shows the default names and there's no way to cant change device names on ether genie on laptop or nighthawk app on phone. njxtu saist thbf tkrkl udvkwk spiwzht qxv vgckssh emuj vzq