``` Feb 8, 2023 · I noticed subtitles are not working, getting the first line in a small font then after that nothing, on my computer in the Edge browser. Make sure Chromecast is connected to the same Wifi network as your device. I’ll just have to be patient but I love this show! ️. Be entertained with a variety of TV shows and movies from Korea, China, Japan, Taiwan, Thailand, entertainment news and more with the Rakuten Viki On-the-Go app. On Roku device main menu: Go to Settings. The task is not an easy one, however: He must help transport a man named Seo Bok (Park Bo Gum) to a new location. Hey guys, I have a problem with English subtitles not showing on newly released drama episodes. The subtitles are now working correctly using Chrome instead of Edge. Change Audio and Subtitles while you are playing a movie. I am using Roku. What are the specific episodes and try turning off subtitles, reload the page, then press play and then turn subtitles back on to english. Jul 15, 2019 · Hey there! We're so sorry to read this! Our engineers are now aware of these issues and are working on a fix. As a small business owner, Gu Xi Xi (Wang Yu Wen) created a successful life for herself working as a fashion industry shopper who helps brides-to-be find the perfect dress for their big day. Note: To respond to thread, please click on “View the post” in the email notification. More services. Mar 5, 2023 · Thanks for writing to us with your subtitle concern with Viki on Roku. Mar 5, 2023 · For example: end of the world ep 1->5 eng subtitles but not for ep 6 though it says 99% en. It worked before but stopped Inside the Settings menu, access the tab Audio and Subtitles, where you can choose the Audio language and the subtitles in which your Movies and TV Shows will play by default. Other apps I Mar 5, 2023 · Thanks for writing to us with your subtitle concern. If the status is "Up-to-date", you're on the latest version. On episode 15 of “Do You Like Brahms?” and the English subtitles have stopped working. " item 4, so bad, because my roku device havent language "PORTUGUESE", have only (ENGLISH Jun 3, 2014 · In your case the old subtitles are showing, because they were created before the issue started. It’s not easy, admitting to yourself that your life is not a happy one, but that’s exactly what Park Dong Hoon (Lee Sun Gyun) has been forced to do. sign in. I think it’s only on android devices right now. Connect your iOS device and your Apple TV to the same Wi-Fi network. I unistalled the app and then reinstalled and still no subtitles. I have checked for updates several times and still it keeps happening. And it’s not working there, either. It is not working correctly. May 9, 2019 · Visit the Main Menu of your Roku device's homepage. A neuroscientist Shin Ha Ru with a special brain, a selfless detective Geum Myung Se with a kind brain, a law hypnosis investigator Seol So Jung with a timid brain, and Kim Mo Ran with a hyper-sexuality brain, will join the force and investigate criminal cases as a team. Mozilla Firefox. I went back and checked the previous episode and the subtitles were no longer being displayed for that one as well Even though I had just watched episode 3 a few mins back and the subtitles were working fine! I'm using the Viki android app on a OnePlus 5 phone with Android Synopsis. The entire episodes, not any particular beginning/end point. Of course, we are looking to expand the content variety available for private parties in the future. May 21, 2020 · Hi there, Thanks for writing in to us with your issue. extraflakyart_690. Together we’re breaking down barriers that stand between great He has been smartly protecting himself by making quick decisions and made good use of his surroundings. The team ist aware of the issue and currently working on it, but maybe you should send in a request Mar 5, 2023 · Go to the video. I went to the show this morning and the subtitles are Feb 15, 2023 · Hi - I use Chrome and have cleared the cache, closed window and logged back in. Thanks, Darl Mar 5, 2023 · Thanks for writing to us with your subtitle concern with Viki on Roku. 6 days ago · With the Rakuten Viki mobile app, you can watch Asian Entertainment both at home and on the go. Although for now, she works at a department store, she continuously goes to job interviews and fights for her way. Thanks, Darl Synopsis. It worked before but stopped Mar 26, 2019 · is anyone else having issues with subtitles not appearing? I even switched the languages to see if it was just english, tried other dramas as well and nothing. We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. I checked Ep 24 which I already saw & no Eng subtitle is showing for me on this today. We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device. As this will take some time, what I can suggest is for you to Chromecast from the Viki Android/iOS app instead. You can refer to these FAQs on how to Chromecast from the Viki mobile apps: Using Google Chromecast with the Viki app. Please help to respond there too as this post will be closed to prevent Rakuten Travel. Feb 8, 2023 · Our team is also working on adding more subtitle appearance options (including subtitle size adjustments) so do stay tuned! As for issues with frozen/stuck subtitles, a fix has been released for this and you can clear your browser's cache/cookies before trying again. Writing Subtitles. Subtitles on Viki are created by fans from around the globe through a one-of-a-kind process that produces subtitles that can’t be found anywhere else. Viki is available in the following languages: English Chinese Simplified (简体中文) Chinese Traditional Synopsis. Nov 14, 2023 · Hi janiepetitt_376, Thanks for writing to Viki Community Support! We understand that you're experiencing an issue with the subtitle settings. Check out the subtitle creation process below! Subtitling speed and availability is dependent on the popularity of the show, the type of content (historical drama Our team is working on getting it back up again, and I'll update once we have it back. Comments. Best, The Viki Team Apr 20, 2021 · As subtitle language, size, and style of your Viki Channel is determined by your Roku device's system settings, please try these steps to adjust your subtitle settings too: Visit the Main Menu of your Roku device's homepage May 25, 2019 · May 25, 2019 03:27. Thanks Jul 16, 2018 · Master in the House Ep 25 has 100% English subtitles, but no subtitle is showing for me. Once you're done, return to the Viki Channel and check that the 'CC' icon on the bottom left of the video screen is togged on in blue. I have never had this issue before in the past. Feb 19, 2020 · Our team is aware of this subtitle issue on the Android app and is working on fixing it quickly. Turn your mobile device off and on again. However, on popular on-air channels with many volunteers, it’s courtesy to let the channel manager or moderators know that you’d like to contribute. I cleared cookies and cache on Edge browser, and it did not help, I restarted computer and made sure I am updated but still has not fixed problem. The subtitles will not appear even though it says they are on. When I click on a show to watch on Viki it just immediately goes back to the Roku home screen. All your favorite shows are translated into more than 150 languages by a community of avid fans. . -2. Mar 5, 2023 · Beginning with episode 15 on Warm on a Cold Night and episode 13 on A Starry Love, the subtitles are not showing. Reinstall the Viki app and log in again. Select Accessibility to launch the captions menu. 3/4 of the Dong Man used to be a top athlete in taekwondo. Kristie. You should see your desired language as your subtitle language. It seems like the subtitles stopped working on x day, a couple days ago, and anything posted since they don't work. The subtitle button is on. First, thank you dorothy_ for lending a helping hand. Nor are they showing for previous episodes that I have watched. A great friendship slowly emerges among the three of them while they try to survive in a school where bullying always happens. We'll be leaving this on-hold while we wait for a response from our team and will provide you with an update when possible. When you sub an episode at the moment the subtitles will appear and be saved in the subtitle editor, but they won’t show, when you try to watch it. Turn your device off and on again. I switch to a different show snd they work. You can also change Audio and Subtitles during the play. Clear your device's app data and cache on your Android device. ago. Please help. They are very hard to read, even at XL setting! The XL setting now equals about half of the old small setting. You can host Watch Parties on Viki with select drama series and movies only. I'm not able to see the Chromecast icon despite being a subscriber. I tried to watch the shows that I know contain English subtitles because I've watched the same episodes previously with English subs appearing, but now do not display the English subtitles anymore. Sep 12, 2021 · Select Settings and look for System then Language. Supported on stable, official release builds from Mozilla. To do this you have to click on the bubble button on the bar that you will find on the lower part of the screen. Responses to the email notification will not update the thread and are not received. On the right-hand side, select whether you'd like to subtitle or caption. Reply. Once you are here, there are two (2) ways you can use to access the Subtitle Editor. Playful Kiss is a romantic comedy drama based on the popular manga of the same name. Feb 10, 2023 · We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. You can learn more about our volunteer community here. Select Captions Mode. He has remarkable telekinetic powers. English subtitles do not automatically appear. You can do this by visiting the Roku device settings and within the Viki app. Should you have any further questions, please feel free to contact us anytime. Never mind! Looks like the Brahma-lama-ding-dong team is working on it. At Settings, select Accessibility. Jan 30, 2020 · Follow. Only the Viki app. The version of the Viki app or Chrome browser that you are casting from. The settings show the captions are on. thank you! i tried switching it to another language, refreshing, and putting it back to English and it worked lol. Select Captions mode and ensure that it is toggled to On – captions always appear. For more information on how to do so, please click here. Mar 4, 2023 · Thanks for writing to us with your subtitle concern. First Way – (All Channels) Second Way – (Channels with 2+ episodes) Navigating the Subtitle Editor. May 6, 2019 · Visit the Main Menu of your Roku device's homepage. Select Settings and look for System then Language. The 'Language' settings page on your Roku device settings: Visit the Main Menu of your Roku device's homepage (not Viki) Select Settings and look for System then Language. It was working for the first six episodes of Encounter up to the 14th episode. Her happy life is soon derailed when fate forces her into a contract wedding with Yin Si Chen (Wang Zi Qi), the cold-hearted CEO of a major company. All available audio and subtitles options will show up. We sincerely apologise for the inconvenience caused and we're doing our best to ensure this does not occur in the future. I have been watching 'The Jewel in the Crown' (Dong Yi). (For example: For Here comes Jang Bo Ri episode 15 I see only ~33% of the subs. But when Lin Xi’s mother voices her concerns over her daughter’s relationship and its effect on her career, Lin Xi is forced to make a difficult decision. It will not work for any language or show I try. Look for the 'CC' icon on the bottom left of the screen. However, his dreams of becoming a national athlete is shredded into pieces when he helplessly loses against authority and money. Sort by. If Accessibility is not listed, select Captions. I just now downloaded the Chrome web browser to see if the problem could be resolved in this way. Aug 3, 2020 · Pause the video. I have 2 TCL Roku TVs and 2 Roku set top boxes and none of them work. This will update your Viki Roku app to the latest version we just released that contains the fix to the issue. I unplugged the Roku, deleted the Viki app, turn cc of and on but nothing worked. pickldmermaid. Dec 18, 2021 · I have been trying to watch the new episode of Red Sleeve and subtitles are there on my phone, but when I chromecast it, subtitles disappear. Stream Your Favorite Asian Dramas, Movies, and TV Shows. 2. I have to go into settings and click on and off for every chapter before it comes on. Go to the Channel (Movie/Show/Drama) that you are contributing on. Have a great day The Offline Viewing feature is currently only available for Viki Pass Plus subscribers, or users who have purchased rental titles on the Android and iOS app. Reboot your Chromecast device. Select 'English' or the desired language for your system. Reboot your Chromecast device from the Google Home app. I'm not sure where the issue is. ematan1 June 2, 2014, 9:42pm 2. This will automatically send us useful information that will help us debug what might be causing the Synopsis. Mar 5, 2023 · My other streaming apps aren't having a problem with English subtitles. It was working for the first 10 minutes, then Apr 28, 2020 · I just updated my Viki app and it still says Subtitle Appearance, not Subtitle Style. I even logged out and logged back im. As this feature is still being gradually rolled out, we aim to make Offline Viewing available Product description. When you begin watching, you’ll have 48 hours to complete the movie. Can someone check? Thanks. But that’s the least of his problems. On your iOS device, swipe up from the bottom of your screen (or top right-hand corner on an iPhone X and newer) to bring up the Control Center. Thanks, Darl May 16, 2021 · Thanks for letting us know that Only English Subtitle Appears when casting via Chromecast, Our team is aware of it and will be looking into it as soon as they can. I have added support for the subtitle editor. Any subtitles added after the beginning of June 1st are not showing. We'll be in touch as soon as we have an update! The team has since recovered subtitles and you should be able to see them again. The EN subtitles should appear after this. Click Check Now. If you do not see subtitles, please do check that your subtitle display is turned on. I have been trying to watch Absolute Boyfriend, My Secret Romance and Angels Last Mission but the subtitles keep disappearing. 0 or above for Android, and version 15. As we only just obtained Bloody Romance on Viki, the subtitling process is still ongoing. They are not showing even though “Show Subtitle” and English (100%) are checked. Choosing to honor her mother’s wish, rather than There are two ways to turn the subtitles on or off. And his DNA contains a plethora of secrets pertaining to self-healing. Choose between <Off>, <On> and <On Replay>. How do I get notified when subtitles are available? See all 7 articles Missing Shows Request a TV Show or Movie; Why do shows expire on Viki? Why is the show I’m Jun 2, 2014 · Correct subtitles not showing up on player. Feb 8, 2023 · I am also having the same problem with the subtitles being so small. This is not acceptable. Thank you, Lyn Viki Community Team Member I was watching The Legends, and was up to episode 5 when the subtitles stopped showing, so I had to finish the episode elsewhere. Ensure you are logged in to the correct Viki account linked to a Viki Pass subscription. Turn off your internet router, wait 30 seconds, and turn it back on. It takes a few seconds for this to work and has not worked during opening credits. But he is also much more than that. We understand that you have a concern with the subtitles. Select the desired language for your system. Apr 2, 2019 · Both shows are supposed to have 100% of subtitles. Only when the actual show starts. The ways Si Eun, Soo Ho, and Bum Seok deal Feb 8, 2023 · I am watching through my computer using Microsoft Edge and I noticed none of the English subtitles are displaying. In the meantime, we suggest watching directly on the app or at Viki. Eun Sang gets caught in a love triangle with Tan and Choi Young Do (Kim Woo Bin), the condescending heir to a luxury resort conglomerate Jun 21, 2018 · To help us troubleshoot the issue, could you do the following? At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues. Do ensure that you're on version 9. Oct 23, 2019 · Log out from your account. When a show is playing, I use the * menu to go to Accessibility. May 5, 2019 · Our team is aware of the issues that occurred over the weekend regarding Viki Pass and Subtitles failing to appear. About Rakuten. Apr 1, 2019 · I have been able to get my subtitles to work now. Please go back to the old subtitle options, including being able to change the background color. Uninstall and reinstall the Viki app from your Roku. After the latest update to the mobile app, I’ve noticed a change in the interface with new options too. A middle-aged engineer working at a company where his college junior, Do Joon Yeon (Kim Young Min), is his boss, Dong Hoon is anything but happy. Once this is done, scroll down and select Close to exit the pop-up menu. If you continue to experience problems, don't hesitate to let me know! Cheers, Kristie. Once there, I reselect English as my language. Changing Subtitle Language from the Video Player. Remember to click on Continue after choosing. I have this same problem. I've logged out and stop casting and tried casting again several times and subtitles won't show on my tv only phone. Visit the Main Menu of your Roku device's homepage. Thanks for reaching out to Viki Community Support. Apr 8, 2022 · If the show that you're watching has 100% subtitle completion already and the same issue occurs, to make sure this is not an app problem, you can try doing the steps below: Log out from your Viki account. Rakuten Viki. The device and operating system you are using. Check if a show is available for your Watch Party by looking out for the Watch Party icon on the channel page. I have that issue since Sunday and every episode which is out since then aren’t working for me (Angel Eyes May 16, 2013 · There are literally thousands of videos to subtitle or edit. Check the relevant categories and write any additional details and click Submit. We've seen your ticket on the Help Center and it has been attended to. After watching Bride of the Century for 20 min or so the subtitles stop working. I am at least 18 years old and above the age of majority in my home territory. I have a Roku TV & Viki/Rakuten is one of my streaming channels. The video will pause and a pop-up menu will appear. May 9, 2021 · 19. I’m still waiting for an official response. Aug 29, 2021 · subtitle switch is on still it not working. In the meantime, we suggest watching on your other non-Android devices. Press * on your remote and select <On> under the captions options. ) The rest of the subs can be seen if I open the subtitle editor, but not when I view the Jun 4, 2014 · General Discussion. Sep 6, 2023 · A great crime/mystery series, not for the faint-hearted. Non-Mozilla builds are not supported. Choi Ae Ra has always dreamed of becoming an announcer. Displaying All Shows and Subtitle Availability in My Language. To get started, navigate to a video you want to subtitle. Seo Bok is the first human clone. Then click the “Subtitle Editor” button that appears at the top right Dec 28, 2022 · Hi there atrneny_591, Thanks for writing in! Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests. Mar 30, 2021 · I am using Rakuten Viki on my iPhone, but the subtitles aren’t working can someone please help me? Apr 4, 2018 · It just seems to be Viki that's not. Rakuten Travel. Now the subtitles are not showing for either show. If you are unable to turn off your subtitles, please ensure that Learn Mode is turned off. Next, reinstall the Viki app and reboot your iOS device. Im using the viki app on my ipad mini, usa. Once you're done, return to the Viki Channel and check that the 'CC' icon on the bottom Apr 16, 2021 · 1. Follow. Follow the love story of a clumsy and cheerful girl and a cold and distant genius boy on Rakuten Viki, the best platform for Asian dramas and movies with English subtitles and more. I was trying to watch a new series and none of the English subtitles work. com. Go to your Roku Settings > System > System Update. Cheers, Kristie Eun Sang and her best friend, Yoon Chan Young (Kang Min Hyuk), the son of Empire Group’s secretary, did not grow up like their families’ employer did, but they get embroiled in their lives nonetheless. I came back to see if it was fixed, but it wasn't. October 19, 2020 18:29. (The issue is not solved). No subtitles are appearing. worked for me after trying 273992 different things 🥲. OP • 10 mo. From the readme: Install this under Tools -> Extensions (Enable developer mode) and then add this directory as an unpacked extension. When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. I don't have a problem getting subtitles on my mobile phone but I want to watch Viki on my Roku tv 0 Nov 12, 2018 · We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. When I click on the subtitles button it does not let me turn on Learn Mode. Feb 8, 2023 · The recommended resolution of clearing cookies and the web cache, logging in/out of Viki, and rebooting the computer did not fix the problem. Oct 19, 2020 · anitra818_784. To do this you have to click on the bubble button on Japanese (日本語) Korean (한국어) Portuguese (Português) Spanish (Español) Changing Site Language from Viki Homepage. This has happened on the last few episoded (Ep 5, 6 and 7). Once you're done, return to the Viki Channel. The subtitles stopped working after I pressed a button (can't remember which) then I repressed the english subtitle button but it won't work even after refreshing an logging out then in. 1. We're glad to let you know that the issue has been resolved. Deep press (if you have a 3D Touch enabled iPhone) or press and hold on the Media control panel. Within Jun 12, 2016 · joelsjogren June 13, 2016, 10:22am 6. Joshua posted yesterday that the subtitle issue which many of us are experiencing has been resolved. Do follow this post for more information/updates as this duplicate topic would be closed. It is based on a book written by the first Korean criminal profiler. Once it starts, on your remote control, press * (asterisk). Now tap on the AirPlay button on the We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. 0 or above for iOS. Advancs bravely for 6 or so ok anythign after that no titles. Please help! May 26, 2019 · I just downloaded the Viki app on my fire stick and played an episode. Subtitle Creation on Viki. Note: To respond to the thread, please click on "View the post" in the email notification. Uninstall and reinstall both the Viki and Google Home app on your device. Comment actions. However, he is in danger, and he gets help from Soo Ho and Bum Seok. Watch Asian TV shows and movies online for FREE! Korean dramas, Chinese dramas, Taiwanese dramas, Japanese dramas, Kpop & Kdrama news and events by Soompi, and original productions -- subtitled in English and other languages. Log back in to your Viki account by following the steps here. Uninstall and reinstall the Viki app from your device. To check the CDM version, enter edge ://components in the address bar -> press "Enter" -> locate "Widevine Content Decryption Module" -> "Check for update". Download the current revision (9ec2d84) from github if you want to try it. What is a Rental? Viki is excited to bring you access to the latest movies! To serve you more new releases, y ou can now rent and watch select movies at your leisure without a Viki Pass subscription. I have a Roku 4. The app is working fine, but the subtitles aren't showing on the website on any drama that I go onto. Eight years ago, Lin Xi (Victoria Song) and Xia Yi Cheng (Chen Xing Xu) were easily one of the happiest couples on the planet. Follow the steps below to troubleshoot your Chromecast on iOS: First, log out from your account. So I checked on other series that I Nov 25, 2021 · Turn your device off and on again. Korean Dramas: Watch Korea’s most popular Kdrama shows, including True Beauty, Ghost Doctor, Tale of the Nine-Tailed, Penthouse, Hotel Del Luna, and What’s Wrong With Secretary Kim. Dec 11, 2021 · Please note that we don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. Microsoft Edge. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue. chibiscuit June 4, 2014, 7:17pm 1. Only one video can be added to each watch party. Thanks, Darl May 4, 2019 · But right in the middle of episode 4, they stopped being displayed. Responses to the email notification will not update the thread and are not received. We’ll be closing this to prevent confusion of multiple requests. Learn how to do this here. I agree to Viki's and . Once you rent a movie, you’ll have 30 days to start watching. Hope this helps for now and we will provide updates once available. A neuroscience team has been established in order to deal with Jul 17, 2019 · Log out from your account. I have no issue on any of the other programs I have watched. We appreciate your patience and understanding in this matter. Scroll down to Caption track and select 2 of 2 (English). It depicts real cases that happened in Korea, it is slow paced and mostly character-driver and it has a dark atmosphere and an award worthy performance by Kim Nam Gil. kr lz no xs ds oo km fy kj vz