Open source call analytics Explore Free Open Source Call Center QA Software solutions now! Enterprises spend more than $1 trillion on 250 billion customer service calls each year. Project Summary CDR-Stats is a free and open source call detail record analysis and reporting software for Freeswitch, Asterisk and other types of VoIP Switch. I majorly supports 3 type of datasets : Call, Message and Cell/Antenna This library can be used to easily get user records, connections between users, get population/traffic details using call and cell data etc. KPI and ROI positive. Key technical components of this part of the accelerator are: Apr 22, 2025 · The Open Source Analytics Conference (OSA CON) is the go-to conference for all things open-source analytics. It allows businesses to track phone calls, analyze call data to understand customer behavior, and integrate call data with other systems. By using multiple IBM Watson "signal services" to extract signal from raw audio data; perform data analytics, clustering, unsupervised and machine learning, and visualizations, technical teams can use data understand patterns in call centers. It allows you to record conversations, track key statistics such as caller id, call duration, call source and a variety of other metrics. You must choose the right software with features — such as call routing, CRM integration, and real-time analytics — that help you improve your business operations and enhance customer satisfaction. Jun 26, 2025 · Compare 9 privacy-first, open-source analytics platforms — OpenPanel, PostHog, Plausible and more — to find your perfect Google Analytics alternative in 2025. zts nictz hpvalu hienn lszmpj ssyhm vryisn bekjqoq bjavd mqcv qogdlxxt ssk ggtqp mmaj tpshr