Sophos xg advanced shell It is typically used for low-level maintenance or troubleshooting. Maybe you can find there indications on what is wrongly configured. route -r or route or netstat -rn do not show IPSec remote network. Da man aber nun vielleicht nicht weiss, was der zebra Service genau tut, hilft die Liste in der Sophos KB: Log file details. service WAF:debug -ds nosync Check the logs again from log viewer or from the /log/reverseproxy. The command you want to run is "tcpdump -veni any SSH to the XG firewall: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. Secure Shell (SSH) is a command-line access mode primarily used to gain remote shell access to Sophos UTM. Ürigens: Zur Diagnose hat mir dieser Konsolenbefehl weitergeholfen: Login to SSH > 5. 4. Version 21. Run MASQ and NAT sophos xg 18. Try to stop it and start it again using: service awed:stop -dsnosync Everyone will be familiar with this. The UI Flush function doesn't do anything. OS: 16. Advanced Shell. Best regards. 5. Verbinden Sie sich per SSH-Client über Port 22 mit der Sophos Firewall. Try this like in KB123542 described:. I have updated an XG Firewall with the last Firmwarr, v18. Device Management > 3. Go to Advanced Shell and Log commands Aug 29, 2024. less: less /log/<logfilename>. log and share the output. I need to log when a firewall rule is accepting a connection. Hi, from Shell Access. Have you tried to use any how-to videos, documentation, Sophos Assistant, or KBA to try to check the issue? To verify, your Sophos Firewall DNS is set to Google public DNS 8. Cancel; Vote Up 0 Vote Down; Cancel; 0 Ardie over 8 years ago in reply to ChristopherButler. Cancel; 0 rfcat_vk over 6 years ago. Click here to see the XG to XGS migration documentation. ovpn We are already using a shell command / cronjob to deactivate/activate Site-To-Site VPN tunnels. Connect auxiliary appliance from primary: ssh -F /static/ha/hauser. Fix for this issue id is taken in the SFOS v19. Once the Boot Menu is displayed, use the arrow keys to select and boot the previous firmware. I'm attempting to get the connectivity between the two Sophos XG Thank you for contacting the Sophos Community. log. System settings . Thank you for reaching out to the Community! Could you please provide access_server logs in debugging? Run the following command from the advanced shell to put the access_server in debug: service I have two Sophos XG firewalls (these are both the free "for home" software appliances) and a third Palo Alto firewall that I am attempting to connect using site-to-site IPSEC tunnels. when there is not load on firewall then its memory consumption First SSH into your XG. conf hauser@dedicated <IP address of the auxiliary appliance dedicated HA port interface> Hardware, Installation, Up2Date, Licensing trying to find device serial number via the shell since it's not in the GUI. 168. 5-MR3) up and running in a public datacenter and to do this we need to change the assignment of zones to interfaces and statically configure the public IP address for the WAN interface. Otherwise, it will be factory reset once upgraded to a non-supported firmware version. You can SSH (Go to the Console) in your XG and go to the "Advanced Shell" (Option 5 then Option 3); You can execute "cat /proc/cpuinfo" to get information about your CPU, and you can execute "lspci -vvv" to get information about your NIC's and other PCI stuff. However on the LAN port, the Sophos XG does NOT forward the packet to the client; on the LAN port we only see the request. So basically 192. Administrator help ; User portal help ; Command line help . Product and Environment Sophos Firewall - All supported versions Information Console commands. PuTTY. log: Shows the log file's latest entries. Run the following command to find the time stamp for restart/shutdown: Advanced Shell. Then change to the log directory using the command cd /log. Findet eine Logrotation statt, wird ein Anhang an die Dateierweiterung zugefügt (z. Monitoring bandwidth usage between IPs in realtime. BIOS software RAID(Intel RAID Software) also do not work because installer automaticly remove HDD from RAID and instal on sw on that hdd. Log in to the Command Line Interface (CLI) using Console Access. Try to go to advanced shell and print out the routing table using: route -n. 0 GA Build 169. FormerMember over 3 years ago in reply to RanX +3 verified Hi RanX , Product: Sophos Firewall; Select the Upgrade information tab to check what firmware versions are supported for your current version and other things to consider when upgrading firmware. I tried that, what I would do on a utm (netstat -anopt | grep -httpd), I issued a netstat -anopt and tried to find a process, that could be the process for the webservice. I can access only on SSH. Select 3. The web gui states 'Firewall is starting' all the time. log stores smtp logs when XG acts in MTA mode. I need to delete one NAT definition which i have accidentally create. Feel free to browse through. Make a note of Important note about SSL VPN compatibility for 20. Access the Advanced Shell (Option 5, option 3). Select Hi All, I tried the advanced shell and I can't find the boot folder or the grub. log: less /log/ips. Keep in mind, Sophos Firewall has to NAT the traffic, etc. Then select option 5 (Device Management). log Do as follows to SSH into Sophos Firewall using the PuTTY utility. Magy over 2 years ago. 10. Which will show real-time the log. The Guide is written to serve as a technical reference This article contains the console and Advanced Shell commands for high availability (HA) troubleshooting. Make sure your Sophos Firewall can be upgraded to the targeted firmware version. com Note: This creates an instance to send a query to the SXL server. So which options do I have, to verify, that packets are routed through a specific IPsec tunnel ? Any advice is appreciated. set advanced-firewall add dest_host 10. Try service servicename:stop -ds nosync How to run a speedtest from CLI on a Sophos XG. log while connecting the client !! To check the live logs while connecting you can type the following 1. For the workaround, you can restart the Zebra service after migrating the device to v19. Sometimes the advanced shell says "flush is complete after X rounds" or "Flush not complete, bailing after X rounds" but there is no change at all in the number of incomplete entries. Now i can't use the GUI interface , i have constantly the we are trying to get the Sophos Firewall (19. - Firmware version: SFOS 17. To create a backup via the CLI you can run the following command from the Advanced Shell. I can only use advanced shell/SSH through the dedicated HA link. XG230 With 17. You would SSH into the XG using Putty and pressing 5 > 3 to be in the advanced shell. log and you should see more information from the log since the service is in debug mode. Make sure Sophos Firewall is correctly claimed on Sophos Central. Verbindung zur XG-Konsole mittels Putty oder ähnlichem aufbauen; Den Namen des Admin-Benutzers und das entsprechende Passwort eingeben; Aus dem Menü Punkt 5 (Device Management) auswählen; Aus dem Menü Punkt 3 (Advanced Shell) auswählen; Eingeben: tcpdump –i <Portname> (ohne <>) In Network/Interfaces den entsprechenden Port Only way to get the application working as expected is to set advanced-firewall bypass via CLI. The response to this query does not contain any cached results or custom categories. You can use the advanced shell to show more detailed information than the device console. 1 MR-1-Build326)with 1x isp, there are total 40 users behind it. Which version are you using, I have had issues in 18. All traffic passes through the primary appliance once it Hi, When I logged into my XG Home Edition tonight I noticed the console had flagged the ReportDB service as dead. The full list of parameters available for Are you using a Sophos Firewall Home setup or a Hardware XG/S ? If it is a hardware/device, I may recommend you to open a support ticket than opting for this method for this to be further investigated. Access your Sophos Firewall console. There are two commands here with which you can quickly switch to the console! Exit then takes you back to the Advanced In the meantime, log in via ssh to the router => Device Management => Advanced shell and analyze the contents of the ipsec log. 0 GA-Build354# ls -larth-rw-r--r-- 1 1000 100 413 Jul 26 2016 client-config-template. Command line help . It's a Linux shell and provides full access to the system components, such as databases and system services. 6 MR6 Sohos XG 18. Bepo. I wanted to know the total hard disk size and the amount of space left on the hard drive? Sophos Community. If you want to navigate the log you can use # less red. Any assistance in how to accomplish this on the XG would be greatly appreciated. See Set up a serial connection with If you select this option, the firewall is reset to its factory configuration. Connecting to the advanced shell. I suspect there are CLI commands, but I do not know them. Followed but could find a solution I recently had such a setup due to some technical debts. However, If your only requirement is to I had deployed the sophos xg SFOS 19. Nat issue. After that you have full access to most Linux commands. To capture live logs: cd /log. Use the advanced shell with caution. I assume that the application is not working 100% RFC conform and for example the XG tcp-seq-checking drops the Take the SSH of XG > Option 5 > Option 3 Advanced shell Run the command -> 0 FormerMember over 3 years ago. log 2. I hope this is possible, and someone can guide me? //Heine. log: tail –f /log/ips. The following screen shows the current network settings such as IPv4 address/netmask and IPv6 address/prefix for all ports. Latest version Previous versions Resolved issues Known issues Upgrade information Supported platforms Support. Although it appears that I've got the tunnels up and working, I'm having trouble getting any traffic to pass through the tunnels. The XG Series hardware appliances will reach end-of-life (EOL) on March 31, 2025. Access the Sophos Firewall console via SSH. Only packages prepared and signed by the Sophos Dev team can be installed. It's not the first time I've talked about this topic and you haven't been able to solve the problem. Select option 3 Advanced Shell. Best Regards RanX. Routes configured through the Zebra advanced shell CLI commands in earlier versions become unavailable in these versions. 1 MR-1. Danny Oosterveer. It’s purely - I restarted the XG but I don't know, if it's really necressary. But I actually didn´t find that process. Set the administrator password ; Set system date ; Set email address for system notification ; Reset Web admin certificate ; Reset secure storage master key ; Route configuration ; Device console ; Device SSH into the XG firewall by following this KBA: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. Hi Raymond, Thanks for reaching out to Sophos Community. Cancel; Vote You require Advanced Shell access and try to capture dmesg and sysinit and syslog Connecting to the advanced shell To connect using SSH, you may use any SSH client to connect to port 22 of the SFOS device. 5 MR-5-Build 586 Hi, I'm not able to connect to my Sophos XG via web gui and SSH. Download PuTTY. cfg anywhere on the disk. This Recommended Reads provides some of the basic troubleshooting tools that can be used from Advanced Shell of Sophos. Disk was full again and previous steps was not helpful any more. Learn more in the release notes. Sophos XG v18. : aus smtp_main. Die blauen Einträge in der Sophos XG auswählen bzw. Hi Net Sn00p,. I'm very new the Sophos XG Firewall. Done the browser The command "route -n" in Advanced Shell shows me only the static or interface routes. log and charon. 9 MR-9# ls -l drwxr-xr-x 17 root 0 1024 Jan 31 21:33 _conf Sophos XG Firewall: How to SSH to the firewall using PuTTY utility; Run the following command from the Advanced Shell: awk '/Dead/' dgd. User; Site; Search; User; Toggle Mobile menu; Community & Product Forums; Community Blogs; Partners; Support Portal; Get started; Blogs. If you do it via Webadmin, the route should work - If not, you I've done an Sophos Migration Assistant restore on a new XG430 release SFOS 18. Check out the following KBA for more information: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility; Once you have SSH access, type 5, then 3 to access the Advanced shell. See the commands for troubleshooting log files. 3 where my connection speed will drop from 1gbps to 1mbps and only rebooting Hi all. Flush Device Reports: This option deletes the reports stored on the firewall. I havent logged on since I did the upgrade from SFOS 18. A reboot also does not work. Curerntly playing with the home use free edition for the last few months. Here's an example of the PuTTY home screen: Enter the hostname or the LAN, WAN, or WLAN IP address of Sophos How can i set the WAN port with a static ip from the console or advanced shell for initial setup as no DHCP available for WAN interface on my hosted Dedicated server?? I need to set the WAN port with a static IP in order to get WAN port up and running and for internet access. To capture debug logs: # service awarrensmtp:debug –ds nosync. Run the command: top; Press i to turn off the Irix mode and switch you to the Solaris mode: You will now see the percentage of all Über die Advanced Shell. Flush Device Reports 0. In the meantime I think you could disable all logs wait 10 minutes and re-enable them or selectively disable items. The firewall dropped that “Invalid Traffic”. The backup location would be under You may check SMTP log through Sophos XG Advanced Shell available through SSH access and check the logs by tail or less command, the log file is smtpd_main. To check the status of Awarrensmtp service: #service awarrensmtp:status –ds nosync (it should have a 200 RUNNING) 3. If you have to jump back and forth between the Advanced Console and the Console frequently, it often becomes annoying. Thank you for reaching out to the Community! You could restart services from the backend, please get SSH access by following this KBA: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility Thank you for reaching out to Sophos Community. log, you can run the following from the advanced shell or enter whatever words you entered in the Sophos Firewall. Heine, I do not think is possible. Run the command: nsxld -l <url> Example: nsxld -l bbc. connect to Shell (ssh, or the built-in terminal on the admin UI), select 5 Device mgmt -> 3 adv. I'm unable to find any way to view the RED log files like we could in previous versions. All traffic This article describes the steps to get the Sophos Firewall logs. My problem is that when configuring the Firewall for the first time, I configure an These release notes are for Sophos Firewall (formerly known as Sophos XG Firewall). (Login to console -> Device Management [5] -> Advanced Shell [3]) (Login to console -> Device Management [5] -> Advanced Shell [3]) Interface configuration May 12, 2023. The follwing example is made on a Sophos XG 115 in an lab environment. Thanks, am also looking for this answer. Is this a known Issue of MR2, any other ideas how to solve this problem? Thanks. How to find log files. Release Notes & News; Discussions; Recommended Reads; Members; Lifecycle and Migration; More; Cancel; New; UTM Firewall requires membership for participation - click to join. Maybe you'll find something new! 😊. Run Astaro HTTP proxy database localy This article contains the console and Advanced Shell commands for high availability (HA) troubleshooting. Select 5. (conntrack syntax from advance shell : (1) conntrack -L | grep <source ip> (2) conntrack -L | grep <destination ip> ) Reroute connection cli status : command to check from cli is "show Also, try enabling debug for awarrenhttp from the Advanced Shell of the XG (5>3) # service awarrenhttp:debug -ds nosync. I am new to Sophos firewalls and setup Port 2 as Wan and Port 1 and 3 as a bridge. SF01V_SO01_SFOS 17. Many of us come from Cisco School and we do like having CLI control. Secondly, you need a list of all services that are available on the firewall. 4 MR-4 and when the XG430 booted it configure the interface as PortA1, PortA2, PortA3, ecc. Thanks, Hi. On the other hand and for additional information, you may refer to this past community post/discussion about this topic: This article contains the console and Advanced Shell commands for high availability (HA) troubleshooting. That will not work unless your modem is in router mode, if bridge mode you will need to change your external address so that it picks up a real routeable address. I have tried creating static routes both in the advanced firewall console and in the GUI. To connect using SSH, you may use any SSH client to connect to port 22 of the SFOS device. Here's screenshots of the rule, wireshark captures, and tcp dump commands used on Sophos XG menu option 5 then 3 for Advanced shell. Run this command to turn on or off HA cluster load balancing. log . Local Firewall is a SOPHOS XG 105 and Remote is a Sonicwall TZ 400. 1 won’t be displayed on the WAN port and so on. " I having a hard time locating a logfile in the advanced shell, where i can see approved traffic through the firewall. Bei mir funktioniert's. Confirm if the Execute the following command in advance shell: 1. Good morning and thank you in advance. Device Console. ConsoleAccess ; Network configuration ; System settings . Link: Sophos XG drop-packet-capture. This thread was automatically locked due to age. To connect using SSH, you may use any SSH client to connect to port 22. I can't access SFLoader, and I can't login to GUI with admin user. Run the following command from Advanced Shell to put the smtpd service in debug: service smtpd:debug -ds nosync . Here's an example of the PuTTY home screen: Enter the hostname or the LAN, WAN, or WLAN IP address of Sophos SSH into the XG firewall by following this KBA: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. My appliance is : CR15iNG. 5 MR-5-Build586 a few weeks ago - at the time of the upgrade I didn't notice a problem after the firewall restarted - so not sure if this is related or not. Chang the CA settings. 0 5 MR5, but at the time only can download the cliente, but not the configuration . To SSH into Sophos Firewall using PuTTY, do as follows: Download PuTTY. Once it is in debug check the # /log/awarrenhttp_access. You can use the following commands for the log files. log and you should see more information from the log since the service is Thank you for reaching out to the community, yes it is possible - REF - Console and Advanced Shell high availability commands. You must use the advanced shell with caution. For paid licenses, modifications done from the shell without direction or sanction may nullify your support agreement. logs by running: tail -f smtpd_main. rfcat_vk over 2 years ago in reply to rfcat_vk +1. This is if you are using the Webfiter, it might give you some clues, if the XG is blocking something (not likely) You can achieve this by blocking ports 80,443,6060,6061 with another firewall in front of XG. I therefore always recommend going directly to the Advanced Shell. i have a customer how want to use 2 XG 450 SFOS 17. For details, see the Sophos Important note about SSL VPN compatibility for 20. 4 MR-4 - direct proxy in gateway mode - Decrypt and Scan HTTPS option is disabled - system application_classification microapp-discovery off - and clear the browser's cache. You have to use Live Log Advanced Shell: You can use the advanced shell to show more detailed information than the device console. Sophos Community Blog; Sophos Endpoint; Sophos Firewall; Zero Trust Reference this KBA to access the device’s advanced shell: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility; Navigate to the /tmp partition and investigate if the following SSL VPN files are present # cd tmp # I am running 17. A new branch office with an XG on a dynamic isp connection using xg's built in dynamic dns service to tie into the asa ACL and xg vpn peer id with aggressive mode My other question is i need to do this command by external program for example write in c#, i do without problem ssh connection, but in which way i can send command ipsec statusall , i got always % Error: Unknown Parameter, in which way i can connect on advanced shell from external program? Advanced Shell. WEBCONSOLE: Reports > Device reports settings > Manual purge > Purge All (Note: you can select time range to purge or you can purge all at once). Can anyone tell me how I can connect and view a log file for RED so we can tell what is stopping the RED from connecting? Hello. Please make sure you remove the advanced shell as soon logging and all the commands can be executed from Console/GUI. log for MTA mode Hello, I successfully installed XG Firewall Home Edition onto XG 106 rev. Select Device Management > Advanced Shell. Select option 3 Advanced You have to allow the id as per the log on policy if the ID does not come out, put the WAF service in debug from the advanced shell. See KB-000044696. Fo In this article we present some Sophos Firewall CLI commands - for the console and the advanced shell. From there check if you see the routing you have added using the console command and you can Thanks in advance. 0 GA-Build317 on vmware and its working fine The problem is I am not able upload the firmware to upgrade / if click download firmware on GUI nothing happens. but in the new hardware i don't have the interface expantion module A. Tried setting the provisioning file but only gets errors. Run fsck-on-nextboot on the device console. Kindly try to restart the DNS services, test with other DNS servers, and also check the log viewer for any DNS As far as I understood, the XG doesn't have the espdump command available. Open the advanced shell; cd /log 3. Alok over 1 year ago +2 verified Hi • Remote connection using SSH or TELNET - Access Sophos XG Firewall CLI using a SSH client, e. Select option 3, Advanced Shell. ian . To see the log lines, do as follows: Sign in to the CLI and enter 5 for Device Management and 3 for Advanced Shell. Thanks, Cancel; Vote Up 0 Vote Down; Cancel; 0 Andrew Laing over 4 years ago. I need help to configure Sophos XG Firewall and help with understanding how bridge and VLAN's work on XG(If they work) and how to TAG/UNTAG VLAN's There is requirement for 3 separated zones each with Hi, I'm trying to activate and deactivate a specific IPsec connection via CLI. New features. You might need to test the maximun speeds your Sophos device is getting from your ISP, so the test bellow won’t pass through any firewall policy or inspection. There is no way to create . And share the Strongswan. Hello, i have a big problem, i lost the connection on a site just after adding a bad route in the configuration. Command Syntax Example Description; tail -f : tail –f /log/<logfilename>. This may be usefull . Data, such as the secure storage master key, signatures updated through Pattern updates, reports, and logs, isn't removed. Since the admin console (web GUI) is only accessible with the correct configuration, it is mandatory that I make the changes in the I have tried to delete reports from GUI (Report settings - manual purge) and from CLI (Advanced shell - purge reports) but it was helpful for a moment - it created about 20GB of free space but it was lost in two days. tail -f /log/awarrensmtp. Any log details on log/ipsec. If neither resolves the issue, proceed with the steps below: On the Sophos Firewall CLI, go to 5. Under csc. 8 MR8 He uses privat and public IPs for interal traffic. Type 5 and then 3 to access the Advanced shell. Leaving the advanced shell open is unsafe and unprofessional. To get full control, you can log on to the firewall’s Advanced Shell by SSH. Feel free to play with those filters in tcpdump and you’ll find nearly everything. COMMAND LINE INTERFACE - connect via serial cable to XG firewall device open putty and log in to the CLI > Hello, We suddenly had a RED go offline last night. IP Address of the Sophos XG Firewall is required. log wird smtp Hello FFin, You can refer the following commands below, before executing ensure to take a backup of the existing config: psql -U nobody -d corporate -c "select id, name, comment, sec_request_body_no_files_limit from tblwafsecurityprofile;" can you run the following command from the Advanced Shell of the XG so CSC is in debug mode: # csc custom debug After this, please tail 0 rfcat_vk over 3 years ago Hi, Phase 1 + Phase 2 lifetime on these xg's are set to 86400. As you said, awarrensmtp. Using the advanced shell also does not work. 0 rfcat_vk XG has its own routing table and with precedences. Web admin See Sophos Firewall: URL category lookup. log To enable "Is it possible to establish an HA pair between XG 210 and an SG 210?" No. 01. mit eigenen Werten ergänzen. tail -f warren. Thanks for any help. Adding a static route for these networks in the console solves the problem, it shows up under "system ipsec_route" and the traffic is working as expected. tail -f awarrensmtp. You should configure the route via Webadmin. 1. HA load-balancing on/off: Run this command to turn on or off HA cluster load balancing. Use this screen to configure interface settings. The solution was to do the following steps. Go to Device Management > Advanced Shell. Open the PuTTY utility. But that is the device concole, not advanced shell. 8. Administrator help Administrator help . Restart Sophos Firewall. To stop press Ctrl + c. What command should i use to see all my NATs, and what command should i use to remove it. 2. ) tail -f /log/strongswan. Cancel; Vote Up 0 Vote Down; Cancel +3 ChrisKnight over 7 years ago. Via CLI. Interface menu screens. Exit Enter option 4 to flush reports. log: Shows static log files. Im using the command I was asked by Sophos support to Use GUI, Console Advanced Shell (5,3) and to run a command for debug mode. Additional Info from KB Sophos Firewall: Check the CPU usage using top. This can be very helpful in a complex configuration and when you have an HUB&SPOKE IPSEC. ; Execute the following command: system appliance_access enable (You can try via ping command on the advanced shell if you can reach your admin computer - check also if the network config of the XG is correct) Sophos Firewall . To restart the Zebra service, please use the below command in the advanced shell. Please SSH in to the XG and run from the advanced shell: #tcpdump -eni This article describes how to find and view the log files on the Sophos XG Firewall from the graphical user interface and the command line interface and also details how to enable debugging. Table This Guide describes CLI commands used to configure and manage a Sophos XG Firewall device from the Command Line Console (CLI). Run the command: cd /content/licensing; Run the command: ls Sophos UTM Shell Commands: Remember: Direct configuration of Astaro from the shell is unsupported, unless directed to by Astaro Support staff or official documentation. When you ssh in to the firewall, go into Device Management, then Show Firmware(s). Check the logs again from log viewer or from the /log/reverseproxy. Hi, from what I can see there are no functions in the GUI to allow this. Is there any aditional option ? The equipment is XG 310 Firewall. i can't Access My firewall GUI what type in device console to get port to access my firewall from web Plz help me Follow this KB Article to get SSH access: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. 3 MR-3. log; After that I saw that the problem is with the default certificate of the appliance. "What happens if I manually synchronize the HA?" If you manually synchronize any of the HA cluster devices, the firewall drops all the masqueraded connections. Viel Erfolg! Gruß Gerd The solution for me was to contact the sophos support. Firewall still works but I have no admin access anymore. Cancel; Vote Up 0 Vote Down; Cancel ; 0 feroz syed over 8 years ago. Hier steht dann, dass es sich um den Static XG 125 with high Memory Usage, Ahmad over 3 years ago. To access the Shell, SSH into From the V19 EAP 'What's New' file - "Advanced Shell – With the addition of many comprehensive logging enhancements in the GUI, and in-line with industry best-practices, You can access the CLI console in two ways: Locally with console cable: Connect your computer directly to the console port of your firewall. log are log used to store smtp logs when XG is deployed in legacy mode, while awarrenmta. 0. MR-4 firmware version. Wählen Sie Option 5 Device Management --> 3 Advanced Shell; In der Advanced Shell finden Sie die Logdateien im /log-Verzeichnis. He wants all public Networks routed from the XG 450, the internal Networks are routed by a Cisco Coreswitch. With this tcpdump you see the RADIUS communication. Select option 4. Next select Advanced Shell. Run this command to put smtpd service in debug: service smtpd:debug -d -s nosync; Replicate the issue and collect smtpd_main. Policy settings: Firewall Rules: This thread was automatically locked due to age. #opcode system_backup -ds nosync. Go to the log/ repository and get the In this article, we’ll show you how to make the most of Sophos Firewall’s CLI to browse logs, monitor network connections, securely transfer files and start services in debug mode. 4 MR-4 to SFOS 18. After upgrade and reboot I now get a blank white screen after login. service WAF:debug -ds nosync. Unfortunately session timed out before I could run the command again to take out of debug mode. Replicate the issue and collect smtpd_main. - I added Dyndns-Config for Provider "Dyndns" in the WebConsole with HostName and Credetials from selfhost. To understand real CPU usage in a multi-CPU system like the Sophos Firewall, you can't use the default top settings. Fortunately, there is a way to bypass the statefull firewall. log for Legacy mode. Device Management. Released on October 17, 2024. I recently setup an XG software firewall on Dell desktop with 3 NICs (1 onboard and 2 separate PCI Gigabit NICs). 5 MR5. Thanks. I've now only access by cli to XG430 and i see the interface Port1, Port2, Port3 ecc by the command: console> show network interfaces set advanced-firewall icmp-error-message allow. tail -f /log/awarrenmta. pp. After Reconnecting the WAN-Interface (DSL/PPPoE) the Sophos sucessully upgrades the Public IP at selfhost!! :-) After quick look on advanced shell I don't see second HDD(sdb) and see only one HDD(sda). eu. SSH into the XG firewall by following this KBA: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. SSH states The web gui states 'Firewall is starting' all the time. You can also use "dmidecode --type 17" to get information about your RAM. log *L2TP VPN establishes an IPSec Connection and ISAKAMP SA . Can you also verify the following configurations? Check the L2TP Additionally to rfcat_vk recommendations, please do a tcpdump on Port1 to see if the XG is receiving the requests from your devices to hand out IPs. Both do not work. This guide will help you to understand the Advanced Shell. Select option 5 Device Management. JK. 1 hardware, not without great difficulty. As far as I know there are 2 options to clear the reports: 1. Sophos Firewall . As I said, physical access is not possible because the devices are located in romania and we are located in germany, which makes it a bit difficult to plug cables. Cancel ; 0 lukg over 6 years ago. Reference this Document Guide to access the device’s advanced shell: SSH to the firewall using PuTTY; Go to the /tmp partition and investigate if the following SSL VPN files are present # cd tmp # cd /content/sslvpn # ls. You will need to do this in the advanced shell so SSH to the box and use the admin login to get into the shell then you want Option 5 and Option 3 for the advanced shell. grep: grep <keyword> From the V19 EAP 'What's New' file - "Advanced Shell – With the addition of many comprehensive logging enhancements in the GUI, and in-line with industry best-practices, access to the Advance Shell will be restricted to licensed commercial versions of the product only. Sichern und Tunnel aufbauen. log this is an old thread but thanks for updating it. BAlfson over 2 years ago +2 verified Hallo Christopher and welcome to the UTM Community! Probably the Hi Guenter Please follow the below given steps. Note: Run the same command to remove smtpd service from the debugging. Stopping awarrenhttp, nasm, antivirus and WINGc via advanced shell is also possible but I guess that they will restart when a new pattern update is triggered. They did this by using the advanced shell. To access this shell you need an SSH client, which usually comes with most Linux distributions. This page describes the new features introduced. It is not possible to install third-party packages on XG and UTM. Getting started ; Mast_01, check that the service is running using advanced shell command: service awed:status -dsnosync. Advanced Shell commands. Cancel; Top Replies. Does anyone know such a command for users? Couldn't find anything yet online. Once in the advanced shell type # cd /log # tail -f red. All Hello Christian, you can 'tcpdump' the traffic between your XG and the NPS Server (XG/Advanced Shell): tcpdump -i any udp port 1812 -vv. 0 MR1 with EoL SFOS versions and UTM9 OS. Sachin Gurung Team Lead | Sophos Technical Martin, if the ID does not come out, put the WAF service in debug from the advanced shell. I have even opened a feature request here: I only had Console and SSH access (advanced shell) and the Webinterfaceport was changed by someone else to a unknown Port. one Sophos XG Firewall. I have to do it from the command line. In simple terms, I want to simulate a push of this button: Hi Kuo Zhi Hang . - restart Tomcat service from XG advanced shell: - service tomcat:restart -dsnosync I can see on the WAN port the request go out and response come in. If not, Hi, this is the service error, If you try to do service -S on advanced shell you'll see this if you don't need heartbeat just try to restart the service with service heartbeat:restart -ds nosync +1 David Moro over 3 years ago Reference this KBA to access the device’s advanced shell :Sophos XG Firewall: How to SSH to the firewall using PuTTY utility; Steps to navigate to sslvpn from Advanced Shell. B. XG 210 can only connect to another XG 210 in HA. I have a similar scenario - I've installed the XG firewall in a VM and was testing content filters by Thank you for reaching out to Sophos Community. advanced-firewall. Select option 5, Device Management. I gave them support access to my XG an they solved it for me by manually deleting the interface from the database. After a certain time, I got somebody to I’m beginning to collect shell commands also for XG firewall, so this article will be updated as they are learned 🙂 —————-Find raw text log files: Location: /var/tslog/ and symbolic link just /log —————-SMTP logfiles: Live logs: cd /log. Have not create a support ticket yet. Restart the webservice via cli does not solve the problem. Everything is working, but the "hardware" port assignments do not match up with physical port numbers. Cesar Charcape over 3 years ago. Sophos Hi Sophos, many of us do like the Cli. I created my own custom box to run xg home. Cancel; Vote Up 0 Vote Down; Cancel; 0 Saleem Nasser over 6 years ago in reply to FloSupport. 2. Note: Advanced Shell 4. I checked the shell history and found the commands they used: The Sophos process indicates that you should run the aes-128-cbc-tool via the Advanced Shell within the console. HA load-balancing on/off: I would like to know if there is a command that can print the all entries from the routing table on XG. Advanced Shell 18. Already tried "ipsec down <name>" at advanced shell, but that has no effect on the VPN connection. hi, i have XG125 (SFOS 18. You can create advanced firewall rules using the CLI. However, the exact same The Award-winning Home of Sophos Support Videos! - Visit Sophos Techvids. Cancel; 0 rfcat_vk over 3 years ago. Start SSH client and create new connection with the following parameters: • Hostname - <Sophos XG Firewall IP Address> • Username – admin • Password – admin From the Advanced Shell CLI, run the following command while accessing the GUI: tcpdump -nei any port 4444 <or any port which you have configured to access the firewall> Analyze if there is traffic that reaches the Firewall. ) tail -f /log/charon. g. 5 MR-5# tail -f /log/strongswan. To monitor traffic usage in real-time, do as follows: Sign in to the firewall using SSH. Enter the because I have to access to a remote new installed Sophos XG 115, i accessed via ssh form a neighbour firewall to the Sophos XG 115 for setting a few temporary static routes, before continue configuring with the web-GUI coming from an other network. An XG 230 or even an SG 210 can't be used. ; To open the log directory, enter the following command: cd The command "system ipsec_route show" (console prompt) shows nothing and "the ip route show" (advanced shell) shows no sign of ipsec routes. shell this gives you the standard bash interface from the underlying linux ifconfig PortX down Hi Sophos User3052: Your case has been updated by the GES team and it is confirmed that the issue is related to NC-114292. For this purpose, there is a list Log file details with the name of the services in Cli is accessable, XG seems to work fine. top will sum up the CPU usage ip route commands on advanced shell are not officially supported and will be replaced after a while (or reboot). Today the firewall prompted me to install new firmware V20 GA something. Sophos Firewall Advanced Shell (service -S) service -S. cd /tmp; cd /content/sslvpn; ls -larth; SFVUNL_SO01_SFOS 18. Thread Info State Verified Answer Locked Locked Replies 2 replies Sophos XG Firewall documentation; Check static/Policy routing configuration for MPLS link ip route show table all (advanced shell) Tcpdump,Conntrack information when issue occurred. Hi, I assume You can run the command from the Advanced shell. Cancel; 0 lferrara over 8 years ago. I can see the How delete a route using cli with XG? Julian Cast over 4 years ago. 1. Accessing CLI. On other thread I shared how to view smtp logs (MTA and Legacy) using advanced shell. The advanced-firewall option allows you to configure various firewall-related parameters and settings such as the traffic inspection, protocol timeout values, and traffic fragmentation. Custom configurations are lost, including network configurations, passwords, users, groups, policies, and VPN configurations. Login to your Sophos Thank you for reaching out to the community, after entering in to Auxiliary advance shell, you may type #cish and to exit from that type >exit and you'll be in the advance shell of aux and type #exit again you'll be back to pri and type #exit again you'll be on the main menu. Saleem Nasser Network and Security Eng. dnnodb qxymlq cpn ekrade gzlkv umyrmk rpa xdqmmbzq itiag djqic