Microsoft authenticator app automatically denying If I restart my phone, I'm able to use the app for half an hour or so before it happens Jan 15, 2024 · Authenticator blocks the request in the app before it reaches the requested cell phone, this occurs because I accidentally clicked on I don't recognize this request in the APP Microsoft Authenticator A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. As per your description, it seems like that you are unable to complete the login process using the Microsoft Authenticator app. Jul 6, 2020 · For the issue or requirement about Microsoft Authenticator App, such as receiving the request, how to re-add account, etc, there is the Microsoft Authenticator App forum. 1. Experts in this category have extensive knowledge of the Multifactor Authentication and can provide tailored solutions to unique problems. Uninstall the authenticator app > disable your mobile password (wheather screen lock, password etc) > install authenticator app > configure now. Jul 8, 2023 · On my personal Microsoft account I have Passwordless sign-in disabled through the website(in the Microsoft web page - account security -additional security - Passwordless account is set to "off"). I pressed "block" but it still happening. There are several ways to resolve this issue. The problem is that the authenticator app is already open and I do not receive any code or notification. Although you have downloaded and registered your account with the app, when prompted to enter a number shown on the web during login, the app does not display anything. Open your authenticator app and copy the security code for your account; Click enter the security code link and enter the security code from step (a) You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. You can also go through the FAQ - Microsoft Authenticator FAQs - Microsoft Support Dec 29, 2023 · Since yesterday there were 2 sign in requests in my Microsoft authenticator app. Aug 14, 2023 · The notification itself has now vanished. The problem is that I registered for my previous phone which I don't have access anymore. Aug 28, 2018 · when we try to authenticate through Microsoft Authentication App we are not getting any Notification Or Prompt. Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Aug 28, 2024 · The issue of not sending you a verification code when you authenticate in the Microsoft Authenticator app is usually related to the app's settings, device permissions, or account security settings. Dec 27, 2021 · But it keeps asking for code Microsoft Authenticator. View details . Apr 28, 2020 · I accidentally deleted the Authenticator app from my phone. Aug 3, 2020 · We’re always listening to your feedback about Microsoft Authenticator and what we can do to make the app more secure and easier for end users. 3. The authentication prompt "approve/deny", when clicked approve and used my Android device pin to complete the "approval", the app is Stuck in an infinite loop. The sum total of the message was: "Approve sign-in request CLJTE" When I went to the Authenticator app, expecting it would tell me what this was all about, but I got nothing. Nov 16, 2023 · 3. Dec 6, 2022 · Solution for App lock unable to turn it off. But I On a side note it seems that Microsoft understood that this gives people heart attacks and they are now asking you to confirm that you can access your authenticator app prior to sending the confirmation. Phone settings: Check that your new phone has the Microsoft Authenticator app installed correctly, and make sure the app has permission to send Apr 18, 2024 · I am not able to delete an email from an Authenticator app for the back up has to be deleted from the email. I was sure I had passwordless set on in my account, I checked the app and it showed as OFF. Aug 22, 2022 · Whenever I try to log in, the message "More information required" pops up and I need to approve sign in request from authenticator app. Jul 25, 2024 · Update the app: The Microsoft Authenticator may not work properly if you are using an outdated version of the app. A few years ago, we released our App Lock feature in response to feedback that you wanted to make sure your app was secured by a PIN or biometric. ) The problem was witnessed in android Microsoft Authenticator (v 6. We are glad to assist! Depending on the description, you can see Common questions about the Microsoft Authenticator app - Microsoft Support If you don't see an answer to your question, it is suggested to post to the Microsoft Authenticator app in the Microsoft Authenticator app forum, because your query relates to Dec 10, 2024 · Follow the prompts to download and set up the Microsoft Authenticator app. The DENY AND FILTER programming will automatically reject the initial request as well as automatically deny future access queries initiated outside a 75-mile radius of I. Microsoft Authenticator Feb 6, 2024 · If you still not seeing push notifications in the list session in Authenticator, try swipe down in the list view to check for pending authentications, Troubleshoot problems using Microsoft Authenticator - Microsoft Support. Have you checked the app settings for your account. May 7, 2024 · To move your authenticator app and configure accounts without losing data, you need to: Go to your authenticator app. Apr 17, 2020 · I'm using Authenticator app for 2FA and up till now worked fine - I would get a request in the app to confirm the number displayed in browser and then confirm with my fingerprint. . Need ability to use email or text message. The Microsoft Authenticator app provides an additional layer of security to your account by requiring a second form of authenti Sep 6, 2022 · When I try and login into Azure my MS Authenticator is automatically denying my request. Oct 6, 2018 · We turned off the ability to receive texts/calls and are forcing the Authenticator app. However, this change will take time to roll out to all users. Clicking any link on this interface will jump to the login interface. Sign in to your accounts using the Microsoft Authenticator app - Microsoft Support. However in the Microsoft Authenticator app (version 6. So I denied the sign-in request (and the sky did not Nov 16, 2024 · Thank you for reaching out to Microsoft community. You mentioned “I couldnt even receieve sms nor call from microsoft on my mobile”, does it mean you cannot received any authenticator message and call when you sign in OneDrive sync client since you denied the authentication call on your phone? Jul 3, 2023 · When an activation request is queried through Authenticator App, incorporate a third button selection: DENY AND FILTER . We checked log its showing Facebook website and Gtalk Block when we allow it from firewall then we are start to getting Notifications and Approve - Deny Prompt. Action required. 8187) The solution (for me) was to DISABLE the "App Lock" feature of Microsoft Authenticator. What should i do to obtain/regenerate a new qr code, for the Authenticator app. Now, for all Microsoft services (teams, office, the admin portal) it asks me to " approve the request to sign in with Microsoft authenticator" - but nothing shows up in the app. This can be frustrating, but here are a few steps you can try to resolve the issue if you are using a Microsoft 365 Business/Education account user. However recently everytime a request is triggered, the number flashes for second and then automatically fails to "Request Timeout" message. May 1, 2024 · First, take a look at the following article to see if you can properly configure the Microsoft Authenticator app: Set up the Microsoft Authenticator app as your verification method - Microsoft Support If you've enabled cloud backup before, check out this document: Back up and recover account credentials in the Authenticator app - Microsoft Aug 10, 2021 · Recently my MS Authenticator pop up several times, someone try to access my Microsoft service. Then, check if there will be any improvements when it comes to the approval sign-in request. After I set the app as passwordless ON it confirmed my password has been removed. The Authenticator app does not seem to keep a history of notifications. Note: Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. 4. I am trying to sign into teams which shows i need to fill a number in the app. If you have any other security apps installed on your phone, try disabling them temporarily to see if they are causing any conflicts with the Microsoft Authenticator app. The problem is described here in length: Oct 1, 2022 · Initially it was to add my email to outlook and when it would take me to authenticator to verify the account it would crash. This is causing issues when users need to re set up the account in the Authenticator app. Please help me. If someone tried to sign in with your username and instead of a password login attempted for the authenticator request and you denied it, it would say "Unsuccessful sign-in" Session activity: "Request denied in app". And so, I accessed to computer and found out it gets signed out also, and it asks for Code for Microsoft Authenticator. I then deleted the app, reinstalled it, and restarted my phone and now when trying to add my business account to the Microsoft authenticator account it still crashes when I try and log in on my business' login page. I've had the Microsoft Authenticator for years across several phones protecting my account, and all throughout I'd see people unsuccessfully trying to sign into my account on the recent activity page, but I've never received sign in attempt notifications for any of them until just this past Christmas; I've declined 4 different attempts now Dec 6, 2021 · Hi, Carl_HDT. However, the email is deleted and the account closed. We are happy to help you. I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. Chances are either the person used the correct details either before or after you received the notification from the authenticator app. Sep 11, 2024 · Whenever I try to open the Microsoft Authenticator app, it immediately closed and gives me the message "Sign-In Denied", with no other info than that. Mar 14, 2023 · As I wasn't trying to sign in anywhere I denied the request and also clicked on 'report' the activity as I thought someone might be trying to log in to my account. It wil work. Jul 15, 2024 · When I click "View Details", it will automatically redirected to the login page, but my Authenticator has not received any request. The MS Authenticator app is asking that you verify your identity by using the MS Authenticator App. According to your description, you need to contact your Office 365 global admin if you want to turn off multi-factor authentication for your Office 365 account. I AM IN THE APP I CAN'T OPEN IT! Within a few seconds I get a response of "We didn't hear from you in time". Tap the three vertical dots at the top right, and then tap "Settings. Jun 10, 2023 · Hi Microsoft. Jan 26, 2024 · So, we would recommend you to kindly post your query to Microsoft Authenticator support Forum via Microsoft Authenticator - Microsoft Q&A Engineers who are dedicated into Microsoft Authenticator with rich experience and more resources can then assist efficiently. Dec 6, 2022 · I had exactly the same issue (Selecting 'approve' on the app popup - always returned 'denied'. Mar 22, 2023 · According to your description, initially I have tried to find some official documents, if it can provide any suitable information for Microsoft Authenticator app related scenario. But it doesnt open the empty box where i showed fill in the number in the app. When I try to login to my office 365 account on other devices, after entering my email and password I am prompted to enter either the Microsoft Authenticator code or verify through the Authenticator app. I recently change my phone, so I need to reauthenticate on my phone. Unlike google I have no way to further investi Dec 4, 2023 · Hello Chhewang, My name is EngineTyme, an Independent Advisor and a Microsoft user like you and I would be glad to help you. Jan 3, 2022 · When I try to add my account to the authenticator it asks me to open the authenticator and approve the request or enter the verification code. every single time it denies the request. P. authenticator app instead. Apr 27, 2022 · Either you log into your Microsoft Account and authorize the setting up of a second authenticator App, or you go to your single Authenticator App and sign Microsoft out of it, thus freeing up the ability to sign into an App on another device. Send another request to my Microsoft Authenticator . Apr 24, 2024 · Dear bassey1 . If you have any other Microsoft account sign in issues, use our Sign-in helper tool. I feel so bad that beside pressing "block" I can do nothing on it. Click READY. My password is safe and there is no Sep 9, 2022 · Good day! Thank you for posting to Microsoft Community. However, Microsoft has implemented this security measure to ensure the safety and security of your business email account. When I try and open a support ticket I need to be logged into Azure but I can’t login. 2306. We believe they would conduct in-depth research on the problem you encountered and Nov 20, 2024 · We are having the problem below with the authenticator app -- cannot login to either account with it and constantly get into loops of it trying to login and failing whenever we try and do anything either with the microsoft accounts or within the app. We sent an identity verification request to your . But why, then, not all of the unsuccessful sign-ins trigger an Authenticator prompt and only some do? Yes those are unsuccessful sign ins and the reason behind why the unsuccessful sign ins triggers authenticator app to prompt is because the "hacker" has two options to hack your account, either the choose to "use a password" or " use Feb 26, 2024 · Hello, I am the owner with all admin rights of an Office 365 Business Premium account and can’t add my account to the Microsoft Authenticator app. The alternative is to " Use a Oct 24, 2023 · I recently bought an iphone15 pro max in which i have installed the microsoft authenticator app. This occurred after switching to a new phone. We are happy to assist you. Common questions about the Microsoft Authenticator app - Microsoft Support Nov 1, 2023 · We understand your concern about being forced to install the Microsoft Authenticator app to access your business email. I receive the prompt on the app "Approve sign in request" - open Microsoft authenticator app. Open Microsoft Authenticator. Select Done to continue logging in. I am unable to register the phone again because my PC is not showing a QR code, even though the account is still logged in. Jun 29, 2023 · · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. No options for signing in with direct message codes. Head over to the Play Store (Android) or App Store (iPhone) to check if a newer Oct 10, 2024 · Thank you for posting to Microsoft Community. I had to make this email the admin account, which worked, but then I was asked to set up 2FA with the Microsoft authenticator app. It keeps coming up with 'Request denied'. It sounds like you're having trouble accessing your school ID after denying and reporting a sign-in attempt from the Microsoft Authenticator app. When checking the sign-in activity I saw the attempt was from Vietnam and interestingly the IP was from a VPN provider LogicWeb Inc. Environment: ===== Microsoft Authenticator app . A few weeks ago, I switched phones, though, and used the old phone to set MS Auth into the new phone. I assume you did not take a backup of it. Aug 22, 2022 · 11-30-2023 Latest Microsoft Authenticator App for Android I still have the same problem. 5. You can enter the security code manually. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. It asks to get verification code from the Authenticator app, however, you haven't added the account to the app. mobile device, but you denied it. I have all notifications on for the authenticator app. Oct 21, 2024 · This thread made me check,. I have probably tried this about 200 times since yesterday. Apr 8, 2019 · Looking to user Powershell to unblock a user within Azure MFA if they get blocked. The authenticator still keeps asking Sep 20, 2023 · The authenticator app will show me a number to put in but then, within 1-2 seconds, it automatically changes over to a screen saying request denied. 4121 on android 13) it shows "Passwordless sign-in enabled" with no option to turn it off. I have had my Microsoft account for over 10 years and never had this happen before. address for a period of 24 hours (default setting). 2212. Default sign-in method: Microsoft Authenticator - notification Microsoft Authenticator iPhone 14 Pro. Never giving me a screen to input the number. app . This situation may happen if you added your account in the Authenticator app in previous. Please help us in isolating the issue by providing the following Jun 7, 2022 · I have authenticator installed on my Android phone, trying to login my working Microsoft account on a lap top which requires the approval of authenticator, the notification did pop up, however, when I tried to click on Approve, it always proceed as Deny,… No. Having trouble? Enter a security code from your Microsoft account or . After when I tried to get into my account, the app wouldn't authenticate me. It doesn't even have to be that I'm trying to accept or deny a login, just opening the app does this too. It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing you authentication code. Sep 28, 2023 · First of all, make sure that the Authenticator app is updated and that you are using the latest version. Succeeded! Good job! You have successfully configured your security information. The circle never stop spinning and my login attempt eventually timed-out. " In the "Backup" section, toggle-On "Cloud Backup" on an Android phone, or "iCloud Backup" on an iPhone. Try clearing the app data and cache by going to Settings > Apps > Microsoft Authenticator > Storage > Clear Data and Clear Cache. Jun 29, 2023 · The first time I set-up my account, I chose MS Authenticator as MFA source, and nothing else. I can Enable, Enforce, and Disable via Powershell but I am not finding those commands for PowerShell. If it was after then perhaps they believed the password was incorrect as they didn’t gain access so tried again & that then showed under your account as an unsuccessful attempt. We suggest you post your requirement there, where would be the dedicated support teams to provide further and more efficient methods or suggestion to you. Nov 14, 2023 · If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support Jun 3, 2021 · For further information, please refer to this article: How to use the Microsoft Authenticator app. Last month, we expanded App Lock’s protection. Based on your description, I understand that you have a query "Request denied about Authenticator" Before we proceed, we need more detailed information about the situation you are experiencing. Just had something odd happen recently where my Microsoft Authenticator app asked me to approve a sign in request which wasn't me which I immediately denied. Now, what we can suggest is that you may try removing first your Microsoft account from the Authenticator app and re-add it afterward. I have not touched my phone since I opened the app. Jan 6, 2022 · Cannot add an account in Microsoft Authenticator app on phone. It is a school account. I used to use this app in iphone 13 pro and it was working fine without any problem. Sep 4, 2022 · When I put in my credentials it takes me to the Microsoft authentication app. Dec 10, 2019 · Hi SamsawOR, Thank you for your message in this forum. Click NEXT. Good day! Thank you for posting to Microsoft Community. 2. 6. Sep 26, 2024 · You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. It's possible that your account has been locked for security reasons. Sep 27, 2023 · Request denied . Jan 28, 2024 · I’ve been trying to login to my Teams account but once I input my username and password I’m automatically sent to my Authenticator app where I’m presented with a two digit code to put into the Authenticator app THAT I’M ALREADY ON! It’s very infuriating and I’ve been stuck in this loop for a while! Sep 13, 2024 · Hi, I am unable to login to office 365 on any other devices other than my current work laptop (previously logged in). Also, for MS authenticator, see the Common questions about the Microsoft Authenticator app - Microsoft Support. imlp uxtc wnzpf ndla gyqwoxq lqzuc wsvno kqgthia bhdui oxalf